Terms of Use

Effective Date: 1st March 2026

These Terms of Use govern your purchase and use of services provided by Jack Brown Endurance. By purchasing or using any services, you agree to be bound by these terms.

1. About Us

Jack Brown Endurance is a UK-based sole trader business providing personalised indoor cycling training plans and related services delivered via TrainingPeaks.

For enquiries, contact:
jack@jackbrownendurance.com

2. Eligibility

You must be at least 18 years old to purchase or use these services.

By purchasing a plan or service, you confirm that:

  • You are medically fit to undertake structured exercise.

  • You have sought medical advice where appropriate.

  • You understand that participation is entirely at your own risk.

Services are not available to residents of the United States or Canada. Purchases from these jurisdictions may be cancelled and refunded.

3. Nature of Services

Jack Brown Endurance provides personalised training plans and optional additional services based on the information you supply. You are responsible for ensuring that all information provided is accurate and complete.

Purchase of a training plan:

  • Does not constitute an ongoing coaching relationship.

  • Does not include continuous feedback, monitoring, or training plan adjustments unless explicitly purchased as an additional service.

  • Does not guarantee performance improvements or specific results.

Plans are delivered via TrainingPeaks and may sync with third-party platforms such as Zwift. Jack Brown Endurance is not affiliated with or endorsed by Zwift or TrainingPeaks.

Optional additional services may include training reviews, consultations, or training plan adjustments. These services are provided only where explicitly purchased and are limited to the scope described at the time of purchase.

Where a Training Plan Adjustment is purchased as an additional service, this includes a single review and modification of the remaining training plan. Additional adjustments are not included unless purchased separately.

4. Health & Personal Responsibility

Training plans are designed for general fitness and cycling performance purposes only.

Jack Brown Endurance does not provide medical advice, diagnosis, or treatment.

You acknowledge and agree that:

  • You are solely responsible for monitoring your physical condition during exercise.

  • You will stop training immediately if you experience pain, dizziness, illness, or discomfort.

  • You assume full responsibility for your participation in any exercise programme.

5. No Guarantee of Results

While training plans are developed using evidence-based principles, individual results vary.

No guarantees are made regarding:

  • FTP improvement

  • Race performance

  • Fitness outcomes

  • Injury prevention

Progress depends on numerous factors including adherence, recovery, lifestyle, and individual physiology.

6. Payments, Refunds & Cancellation Rights

All prices are listed in GBP unless otherwise stated.

Commercial Refund Policy

Due to the personalised nature of training plans:

  • A full refund is available if cancellation is requested before the completed athlete questionnaire has been submitted. Cancellation requests must be made in writing via email to jack@jackbrownendurance.com.

  • Plan design is deemed to have commenced once the completed athlete questionnaire has been received.

  • Once plan design has commenced or the training plan has been delivered, refunds are not available.

Optional additional services (including consultations or training plan adjustments) may be cancelled for a full refund within 14 days of purchase provided the service has not yet been delivered or scheduled. Once the service has been delivered or scheduled, refunds are not available.

Chargebacks or payment disputes without prior contact may result in refusal of future service.

Statutory Cancellation Rights

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your purchase within 14 days of purchase without giving any reason.

However, by submitting the completed athlete questionnaire, you:

  • Expressly request that plan design begins within the 14-day cancellation period; and

  • Acknowledge that once plan design has commenced, you lose your statutory right to cancel.

Nothing in these Terms affects your statutory rights under UK consumer law.

7. Intellectual Property

All training plans, workouts, documents, PDFs, consultation materials, and associated content are the intellectual property of Jack Brown Endurance.

You may not:

  • Resell

  • Redistribute

  • Share

  • Modify and claim as your own

These materials are licensed for personal use only.

8. Limitation of Liability

To the fullest extent permitted by law, Jack Brown Endurance shall not be liable for:

  • Any injury, illness, or physical harm arising from participation in exercise or use of the training plans

  • Indirect, incidental, or consequential damages

  • Loss of data, income, or opportunity

Nothing in these terms excludes liability for death or personal injury caused by negligence where such exclusion is unlawful.

9. Data & Privacy

Your personal data is processed in accordance with the Privacy Policy available on this website.

By purchasing a plan, you consent to the processing of relevant performance and training data for the purpose of plan design and delivery.

10. Governing Law

These Terms of Use are governed by the laws of England and Wales.

Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Amendments

Jack Brown Endurance reserves the right to update these Terms of Use at any time. The version in force at the time of purchase shall apply.